Troubleshoot and resolve XenApp and XenDesktop issues in a timely manner using Citrix Director tool.
Monitoring and Troubleshooting using Citrix Director.
What you’ll learn
- You’ll explore the use of this powerful tool for solving a series of common Citrix environment issues.
- How to use Citrix Director to gather information and interact with user sessions.
- A methodology to approach user related issues to minimize time to resolution.
- Troubleshoot and solve most common Citrix Infrastructure and end user issues independently..
- How to Monitor the Citrix Infrastructure..
Course Content
- Monitor and Troubleshoot using Citrix Director –> 28 lectures • 3hr 21min.
- Final Tips. –> 1 lecture • 2min.
Requirements
Monitoring and Troubleshooting using Citrix Director.
Troubleshooting connections that don’t connect or desktops that don’t present can be difficult without the right tools. In this course, Citrix Virtual Apps and Desktops: Monitor and Troubleshoot using Citrix Director, you will get to know, and in one case deploy, those monitoring and troubleshooting tools. First, you’ll begin with a look and a deployment of Citrix Director, Citrix’s integrated monitoring solution that spreads across all the components you’ve installed so far. Next, once deployed, you’ll explore the use of this powerful tool for solving a series of common Citrix environment issues. .
This course will provide in-depth knowledge on Citrix Director tool, and the key capabilities in Citrix Director include:
Monitoring of Real User Logons and Breakdown of Logon Times
Monitoring of Citrix Connection Failures
Monitoring of Sessions
Control Actions
Active Application Probes
Alerting
Trending
You will be able to achieve below skills after finishing this course.
- Complete helpdesk tickets thoroughly with the appropriate documentation.
- Troubleshoot and resolve XenApp and XenDesktop issues within their scope in a timely manner using Citrix Director tool.
- Escalate issues that are out of scope to the appropriate team/individual.
- Think strategically and use the proper consoles during troubleshooting to quickly determine the root cause of a problem
Note: The content provided in this course is based upon the real time issues, this will help you prepared really well if you start working in any Citrix roles.
By the end of this course, you’ll be quite comfortable to troubleshoot and solve most common Citrix Infrastructure and end user issues using Citrix Director tool independently in any Citrix environment.