Delegation Skills – Basic

Delegating is a skill and it is important to know the nuances of delegating a task.

Delegating is:

What you’ll learn

  • Explain What is Delegation.
  • Explain Why People Do Not Delegate.
  • Describe the Benefits of Delegating.
  • List What Tasks Should We Not Delegate.
  • Describe the Delegation Process.
  • Explain A Simple Delegation Rule.
  • Describe the Levels of Delegation.
  • Describe the Types of Delegation.
  • List the Delegating Skills.
  • Explain the Barriers to Delegation.

Course Content

  • Introduction –> 8 lectures • 31min.

Delegation Skills - Basic

Requirements

  • No prior knowledge is necessary..

Delegating is:

•‘The act of delegating, or investing with authority to act for another’ or ‘the distribution of responsibility and authority to others while holding them accountable for their performance.’

•Hence, delegating means asking someone else to perform a task that is one of your responsibilities or work that you are being paid to do.

•It is entrusting responsibility and authority to others who then become responsible to us for their results but we remain accountable to our boss for what our subordinates do.

Authority:

•Authority can be defined as the power and right of a person to use and allocate the resources efficiently, to take decisions and to give orders so as to achieve the organizational objectives.

•Authority must be well- defined.

•People with authority should know the scope of their authority.

•Authority always flows from top to bottom.

•A superior uses authority to get work done from his subordinate by clearly explaining what is expected of him and how he should go about it.

•Authority should be accompanied with an equal amount of responsibility.

•Delegating the authority to someone else doesn’t imply escaping from accountability.

•Accountability will still rest with the person having the utmost authority.

Responsibility:

•Responsibility is the duty of the person to complete the task assigned to him.

•A person who is given the responsibility should ensure that he accomplishes the tasks assigned to him.

•Responsibility without adequate authority leads to discontent and dissatisfaction among the person.

•Responsibility flows from bottom to top.

•The person held responsible for a job is answerable for it.

Accountability:

•Accountability means giving explanations for any variance in the actual performance from the expectations set.

•Accountability cannot be delegated.

•For example, if ’A’ is given a task with sufficient authority, and ’A’ delegates this task to B and asks him to ensure that task is done well, the responsibility rests with ’B’, but accountability still rests with ’A’.

• The top level management is most accountable.

•Accountability, in short, means being answerable for the end result.

•Accountability can’t be escaped. It arises from responsibility.

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